Art Print Questions

Corporate Art For Sale Gold CoastCorporate Art For Sale Gold Coast

What size prints do you offer?

I offer a small, medium and large size  & extra large prints. Sizing can be found in the pricing page.  http://www.studiofascino.com/art-prints-pricing

 

Do you ship worldwide?

Yes. We ship all products worldwide. A shipping estimate is provided on the checkout page before the payment is processed.

 

 

Are all prints signed??

Yes, All prints are signed, open edition is not numbered and the quantity is not limited. The limited edition prints are numbered. You will see in the details of the print prior to purchasing weather it is a limited print or open edition print.

 

 

Can i order a print from one you have posted on Social media?

Yes. If you see an image belonging to me on any of my social media channels, I am more than happy to arrange a custom print for you. Please contact me and i will arrange it for you.

 

 

Do you offer framing?

No. Framing is such a personal decision based on your individual home and your personal taste and style. 

 

How should i frame the prints?

I strongly recommend having your beautiful image mounted matted and framed by a professional framer to ensure the endurance and longevity of your special print. 

If you purchase a standard frame from a shop I strongly recommend you invest in a framer to matt/mount the image with an acid free matt board. Matting is essential to keep the print away from the glass and to allow the image to breathe, ensuring the longevity of your limited edition print.

As a guide for your custom mat – allow 3 inches extra white to the left, right and top side, the bottom however you may wish to add extra weight and allow 5 inches. This would turn a 20×30″ image into a 26×38″, however there is no set rule for framing and this is where you may wish to seek the guidance of your local professional framer.

 

Do you offer any other sizes?

We are happy to print your favourite artwork in a custom size for you. Please contact Studio Fascino if you would like a quote to arrange a custom order.

 

I love your images, can I use them?

Not unless you obtain copyright permission to reproduce my images, email . It is a breach of copyright otherwise. All images must be credited by Megan Rizzo and linked to studiofascino.com if they leave this website.

 

Will you keep my details private?

Absolutely. We are committed to protecting your privacy. We will only use the information that we collect about you lawfully and you will only receive marketing emails from us.  

 

Where are you located?

My studio is based on the Beautiful Gold Coast, in Burleigh Heads, Australia.

 

When will my order arrive?

Please see the Shipping Information below.

 

Art Print Questions


 

Shipping Information

 

Do you ship worldwide?

Yes, we ship worldwide.

All parcels sent with Australia Post are registered and parcels sent internationally are tracked.

 

I’ve ordered a print, when will my order be sent?

All photographic prints are custom printed. They take ten days in production from receiving your order. They then arrive back to our studio where I sign, date and number the prints before being carefully packaged and sent to you.

Please note: If you have selected Express Shipping at checkout, this applies to delivery after the print has been produced and has arrived in the studio.

 

Delivery Estimates (within Australia)

 

Please note: If you have ordered a print these estimates are for delivery after your print has arrived in the studio. All other items in stock will be sent within 24hrs of receiving your order.

  • Standard QLD Delivery: 2 – 4 Business Days
  • Standard NSW/ACT/VIC Delivery: 3 – 4 Business Days
  • Standard SA/WA Delivery: 5 – 6 Days
  • Standard Delivery Rural areas: 6 – 12 Business Days

 

Delivery Estimates (International)

 

Please note: If you have ordered a print these estimates are for delivery after your print has arrived in the studio. All other items in stock will be sent within 24hrs of receiving your order.

  • Standard UK Delivery: 8 – 10 Business Days
  • Standard USA Delivery: 10 – 14 Business Days
  • Standard International Delivery to Remote Areas: 14 – 21 Business Days

 

Can I track my item?

 

Yes. Once we have posted your item, we will send you a courtesy email that includes your tracking information so you can follow its journey.

 

I ordered from your shop but I haven’t received any email updates?

All emails will be sent to your order address – check your junk mail box just incase, for order confirmations and updates. If you still can’t find anything please email and we will get back to you with details.

 

Returns Policy

 

Please see our returns policy below for more information.

 


 

Returns Policy Art Print Questions

 

Photographic Prints 

 

If your purchase has been damaged in transit, please let us know immediately and we will contact the courier company directly to sort out any claims.

If you are not happy with your purchase we need to be notified within 7 days of you receiving the goods. Please email for assistance.

We do not offer a change of mind policy, exchanging goods and refunding goods is at the discretion of Megan Rizzo.

Please choose carefully.

 

 

If you have any questions please contact us.

 


 

 

Link back to the Prints Gallery

 

Corporate Art For Sale Gold CoastCorporate Art For Sale Gold Coast

 

 

Studio: Warehouse 9

8 Fortitude Cresent, 

Burleigh Heads QLD 4220

 

Phone: 07 5659 2262

Mobile: 0430 156 333

EMAIL: hello@studiofascino.com